There is one solution to all the problems that social service system members face when it comes down to meeting the needs of their clients. The proper care, placement, concern, and concern for all individuals within the system, especially children, is the solution. Social service departments in government are experiencing increasing budget cuts. This means that they are now more overwhelmed with more cases, less time and more demands. The solution we are describing is a web-based, solid case management system that automates administrative tasks and alerts caseworkers to trouble areas. It also keeps everyone on top of critical data.
It can be difficult to identify all the critical components that should be considered in any information platform, especially when it comes to social services. However, social and human service software can help to assist caseworkers in doing what they are supposed to do: helping people.
More paperwork means more cases
Each person who is part of the social service system has a file that contains critical information. This file grows over time. A person’s file may contain information from different areas. Agencies are looking for a reliable tool to do their job. Case workers and other parties involved should be able spend more time solving problems and less time filling out paperwork. Social workers will find it easier to create solutions for clients when there is an information system in place. They can also have better client histories, be able to make decisions that involve other people, and can get to the bottom of problems faster. These are powerful motivators.
Web-based systems are an important part of any information platform. Web-based systems allow users to securely access their system from any location with an Internet connection. A web-based system means that case managers and directors no longer have to wait for tomorrow to enter information on field cases. Securely, information can be entered from a laptop or mobile PDA from the field. This allows for all critical information to be collected back to a central hub in real time. Information today can help you make better decisions tomorrow.
You have less time
Case workers are just human. There’s only so much you can do in a single day. It is therefore essential to have a user-friendly, effective software system. This software system allows case workers and other parties to spend more time on their work. Even better, they produce more and get better results.
The human services area of government has more work today than ever before. This is due to an increase in people and decreased funds for caring for those people. Operational changes are possible when budget cuts are obvious. When the squeeze is on, you need to use new tools and implement new methods to improve your processes.
Social services software is a great solution for departments that need to do more with less time and money. Software that helps child welfare and human services departments can be incorporated into the mix to create a winning combination.